SUPPORT

Whether you need help using the platform, want to ask about setup, or need technical assistance, KOVESIS support is here to help.

For account questions, subscriptions, onboarding, features, workflows and general help using KOVESIS, contact our support team.

Suggested information to include:
• Your company name
• Contact email
• What you are trying to do
• What happened instead
• Any steps already taken

For technical faults, bugs, access issues, login problems or upload/document concerns, contact IT support at the same address so the issue can be reviewed quickly.

Please include:
• A short summary of the issue
• Page or screen affected
• Browser/device details
• Screenshots or attachments where relevant
• The best return contact details

Note: this theme pack includes the support-page content and calls-to-action. If you want a native Kitsuly form with file upload on this page, add the platform form widget after import and set the destination email to support@kovesis.t1k1.com.

• How do I create a new company account? Use the registration page and complete the launcher.
• How do I log in? Open the workspace login and complete verification if prompted.
• Can I change plans later? Yes — subscriptions and manual plan controls can be managed through KOVESIS.
• Can staff use mobile devices? Yes — KOVESIS supports quick-launch installation on supported devices.
• What if I need help urgently? Email support@kovesis.t1k1.com with as much detail as possible.